Over the last few years, I have had an increasing number of clients retain me over the phone, before they ever even meet me or come to my office. This article, like the previous, will be another departure from my usual informational installment, because instead of talking about Metro Detroit-area DUI cases or Michigan driver’s license restoration appeals, I will examine things from my side of the desk, and the somewhat new way that I’m being hired. What’s so interesting to me is that I had nothing to do with this. I never “offered” it as an option. Instead, it grew out of this blog, more than anything else, and is really a thing of its own creation.
My website and this blog contain a lot of genuinely useful information about DUI, driver’s license restoration and criminal cases. In the criminal setting, I have a rather eclectic concentration in DUI (drunk driving), DWLS/DWLR, embezzlement and indecent exposure cases. I publish 2 articles every week, and I examine my subjects in careful detail. I write about things like the stress a person arrested for a drunk driving goes through, the experience of getting sober, and how that’s a necessary requirement to win back your driver’s license, and how embezzlement cases and indecent exposure cases work in the real world. I don’t write to impress other lawyers; my goal is to speak through the written word with the same conversational voice I have if I’m sitting across a table from someone. Apparently (and I’d be lying if I didn’t admit to being rather proud of it), a lot of people identify with this.
So much so, in fact, that some years ago, it became clear that my “voice” was reaching people in a way that when they’d call my office, they were more than content to book appointments without ever talking to me first. That was certainly different, at least back then, because lawyers essentially thrive with the understanding that the way to get clients is to bring them in for the free consultation and have them “sign up.” In other words, the object of getting a new caller on the phone is to get him or her to agree to come in and “discuss” the matter further. That was never the way I operated, anyway, because I always preferred to do all my consultation stuff over the phone. I’ve been fortunate enough throughout my career to be too busy to have time to bring people in just to “kick the tires.” If you’re looking to hire a lawyer, we’ll answer your questions right when you call; there will be none of this “come on in so we can talk about it” stuff…